Received some seemingly heartfelt thanks and appreciation from customers this workday that just concluded. Though it doesn’t do much to a person like me, it does feel marginally good. Appreciation uplifts a person, strengthens relationships and motivates people to perform better. Do try it for yourselves and see the difference. Start with appreciating your Mom for a good meal, your subordinates for being good at the chores/something or even yourself for getting something right. The best way to get things done is to give positive psychological and emotional reinforcements which involves minimal cost and has a lasting effect. And management is getting things done. Just make sure you don’t overdo the pedal and therefore make them lose faith in either you, or worse, the act of appreciation.

Like doses of some exotic medicines, appreciation is best administered in small shots over an appropriate period of time to have an overall effect with the potential to propagate.